Retail Association Health and Wellness

Project Overview

This project was completed as part of a design challenge from the eLearning design academy. https://community.elearningacademy.io/c/design-challenges/

In this challenge an interactive eLearning course on practical preventive hygiene methods for new seasonal sales associates and pharmacy techs is needed for Gilbert’s, a regional pharmaceutical retailer.  

Problem

Gilberts is hiring seasonal sales associates for their extended holiday hours. In 2022, the company tracked callouts from Black Friday through New Year’s Day and the majority of them were due to illness. HR wants to reduce the number of callouts in 2023 by 40% to help their bottom line grow. 

Solution

To create an interactive eLearning course that meets the following objectives:

• Identify signs of common illnesses (such as colds and flus) in themselves and customers to avoid contracting and spreading illnesses.

• Practice preventative hygiene methods to avoid contracting an illness.

• Participate in active upkeep of frequently touched common areas in the store (card readers, cash registers, kiosks, etc.).

Skills 

Storyboarding

Content creation

Engagement techniques

Tools

Photoshop

Articulate Rise

PPT